About

More about SilverFox

A Salesforce-native toolkit for getting documents signed, collecting files, and running team boards — all synced back to your CRM in real time.

What is SilverFox?

SilverFox is a suite of business tools designed to plug directly into Salesforce instead of living next to it. Every signature, every uploaded document, and every task board update flows back into your org automatically, so your CRM stays the single source of truth.

It's built around four apps — Sign (e-signatures with sequential multi-signer support, plus document request checklists like KYC packets), TeamWork (Kanban boards with checklists, issues and workflow rules), Portal (white-labeled customer self-service), and Survey (NPS and CSAT) — each one talking to Salesforce through the same secure webhook and OAuth connection.

New here? The Training Center walks through every app step by step, exactly as they work today.

Use cases

A few of the workflows SilverFox is built to cover.

Sales contracts & agreements

Send a contract for signature directly tied to an Opportunity. The signed PDF and audit trail sync back automatically.

Customer verification (KYC)

Request a checklist of documents — ID, proof of address, certifications — and track exactly which ones are still outstanding.

Project & task tracking

Run a Kanban board for delivery or onboarding work, with every card mirrored to Salesforce so sales and delivery teams see the same status.

Cross-team collaboration

Invite teammates who don't need full Salesforce seats, and control exactly which boards each person can see or edit.

How it connects to Salesforce

One webhook in, one OAuth connection out — every app uses the same pipe.

Salesforce
SilverFox

Salesforce → SilverFox

A single webhook endpoint, authenticated with a per-account API key, creates signature requests, document requests, boards, and cards.

SilverFox → Salesforce

An OAuth-authenticated callback, signed with the same API key, reports back every signature, upload, and card change as it happens.

E-signatures

Sign

A public, mobile-friendly signing page — no account required for the signer.

  • Draw, type, or upload a signature
  • Sequential multi-signer envelopes — each completed signature unlocks the next signer
  • Signed PDF stamped with name, date, and IP for the audit trail, plus a SHA-256 integrity hash
  • White-label your company logo on the signing page
  • Stacked or floating layout, your choice
1
Request created
2
Signer opens link
3
Signs document
4
PDF stamped & synced back
File collection

Document Requests

A checklist-style upload page for collecting multiple files against one request.

  • Each request lists exactly which documents are still missing
  • Recipients can upload across multiple visits — progress is saved
  • Each file syncs back the moment it's uploaded, not just at the end
  • Accepts PDF, JPEG, PNG, and WebP, up to 10MB per file
1
Request created with a checklist
2
Recipient opens link
3
Uploads files one by one
4
Marked complete once all are in
Kanban boards

TeamWork

Drag-and-drop task boards with custom fields, checklists, issues, workflow rules and two-way Salesforce sync — on desktop, tablet and phone.

  • Kanban, swimlanes (group by owner, priority, or any custom field), calendar, and a dashboard view with board health at a glance
  • Dynamic card fields — text, numbers, dates, dropdowns, checkboxes — created in either system and synced both ways
  • Checklist templates with categories tied to specific columns; every check syncs to Salesforce with who and when
  • Issues on cards with photos, comment threads and resolve/reopen — synced both ways
  • Workflow rules that gate column transitions — required fields, attachments or issues — enforced even for Salesforce-driven moves
  • Field-level roles: per-field Edit / View / Hidden permissions per member
  • In-app notifications, a full audit log per board, and a per-board Salesforce sync switch
  • Invite teammates with branded emails and per-board view or edit access — no per-seat fees
  • Mirrored in Salesforce by its own Boards and Kanban Config tabs, backed by dedicated custom objects
1
Board & columns created
2
Cards moved across stages
3
Every change syncs instantly
4
Salesforce stays up to date
b.1

App Launcher → SilverFox → Boards (Salesforce-side Kanban view)

Setup guide

From a new account to a connected Salesforce org.

Requires API access enabled on your Salesforce org (included in Enterprise, Unlimited, Performance, and Developer Edition; a paid add-on on Professional Edition).
  1. 1

    Create your account

    Sign up and choose a subdomain — this becomes the base URL for every signing and upload link you send.

  2. 2

    Activate your apps

    Sign and TeamWork are licensed per account. Contact your administrator if an app shows as not licensed yet.

  3. 3

    Deploy SilverFox to your Salesforce org

    There's no AppExchange package to install — the Salesforce side (custom objects, Apex class, Lightning app) is metadata deployed directly into your org with Salesforce CLI. Whoever manages your Salesforce integration will need the source files and CLI access to your org.

    sf project deploy start
  4. 4

    Create a Connected App in Salesforce

    Setup → App Manager → New Connected App. Enable OAuth settings, and configure the Client Credentials Flow with the scopes api, refresh_token, and offline_access.

    a.1

    Setup → App Manager → New Connected App

  5. 5

    Set your webhook URL & secret in Salesforce

    Setup → Custom Metadata Types → SilverFox Config → Manage Records (or the SilverFox Config tab inside the SilverFox app in Salesforce). Fill in Webhook_URL__c and Webhook_Secret__c, and make sure Active__c is checked.

    a.2

    Setup → Custom Metadata Types → SilverFox Config → Manage Records

  6. 6

    Connect Salesforce in SilverFox

    In Settings → Salesforce Connection, connect using the same Connected App credentials — OAuth sign-in or entering them directly. Test the connection before saving, then copy the Webhook URL and API Key from Settings → Salesforce Integration back into the SilverFox Config record.

  7. 7

    Open the Kanban app & assign access

    In Salesforce, App Launcher → SilverFox → Boards is where the Kanban mirror lives. Assign the "SilverFox Admin" permission set to any teammate who needs access to the app or its automation.

    a.3

    App Launcher → SilverFox → Boards

  8. 8

    Start sending requests

    Create signature or document requests, and boards, either from SilverFox directly or by triggering them from Salesforce automation.

Ready to get started?